At DILAZO, protecting your privacy is our priority. This Privacy Policy explains how we manage and safeguard your personal information, whether collected online or offline, in compliance with the laws of India, including the Information Technology Act, 2000, and its associated rules.
Personal Information
We may collect the following types of personal information:
- Social media interactions or other data you permit us to access through linked platforms.
- Your name, address, email, and phone number.
- Payment information, such as UPI IDs or credit/debit card details.
- Data about your preferences and feedback via surveys or inquiries.
- Information about your interaction with our website, including cookies, device data, and IP address.
Use of Personal Information
We use your personal information to:
- Comply with legal requirements and resolve disputes.
- Facilitate your access to our website, apps, and social media platforms.
- Communicate with you regarding orders, support, and promotions.
- Conduct analytics, improve user experience, and customize marketing efforts.
- Comply with legal requirements and resolve disputes.
Disclosure of Personal Information
We may disclose your data to:
- Third-party service providers (e.g., IT, logistics, payment gateways).
- Affiliates or business partners in India.
- Regulatory authorities or law enforcement as required by Indian laws.
- Analytics platforms, such as Google Analytics, to enhance our services.
- Your personal information may also be stored or processed outside India. By sharing your data, you consent to international transfers under applicable legal safeguards.
Sensitive Information
Sensitive personal information (e.g., financial, health, or biometric data) will only be collected when essential and handled per the guidelines of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Your Rights
- Access and Correction: Request a copy of your personal information or corrections to inaccuracies.
- Consent and Restriction: Control or withdraw your consent for specific data uses, such as marketing.
- Unsubscribe: Opt out of receiving promotional emails or messages at any time.
- Grievances: File a complaint regarding data mishandling by contacting our grievance officer.
Cookies and Tracking
We use cookies to improve your browsing experience, personalize ads, and analyze site traffic. You can adjust your cookie settings through your browser preferences.
Security Measures
We follow industry-standard security protocols to protect your data from unauthorized access, alteration, or misuse. However, online data transmission involves inherent risks, and absolute security cannot be guaranteed.
Grievance Redressal
For privacy concerns, contact our Grievance Officer in compliance with Indian IT Rules:
- Name: Mohd Mobassir
- Email: mdmobassirraza757@gmail.com
- Contact Number: 7091787391
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or Indian legal requirements. The revised version will be effective upon publication on our website. At DILAZO, we are committed to ensuring your privacy and providing exceptional service. For queries, contact us at ahmadrazainfo3@gmail.com.
Your satisfaction is our top priority. Shop with confidence, knowing we’re here to support you every step of the way.